Refund policy
Refund Policy
At Blush Beauty, we are committed to providing premium skincare products made with quality ingredients. Because our products are personal care items, we are unable to accept returns or exchanges once an order has been delivered.
Returns
For hygiene and safety reasons, all sales are final. We do not accept returns or exchanges on opened or unopened skincare products.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the product and packaging so we can review the issue.
If the claim is approved, we will, at our discretion:
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Replace the product at no additional cost, or
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Issue a refund to your original payment method.
Lost or Stolen Packages
Once an order has been marked as delivered by the shipping carrier, Blush Beauty is not responsible for lost or stolen packages. If you believe your package was stolen, we recommend contacting the shipping carrier directly and checking with neighbors or your local delivery office.
Order Changes or Cancellations
Orders begin processing quickly. If you need to make changes or cancel an order, please contact us as soon as possible. While we will do our best to accommodate your request, we cannot guarantee changes once an order has entered processing or has shipped.
Allergic Reactions
We encourage customers to carefully review our ingredient lists before purchasing. Because skin types vary, Blush Beauty cannot guarantee individual results and is not responsible for allergic reactions or sensitivities. We recommend performing a patch test before using any new skincare product.
Contact Us
If you have any questions about your order or this Refund Policy, please contact our customer support team. We are always happy to help and will work to resolve any concerns as quickly as possible.